For most CPG and retail companies, the aim of a customer relationship management (CRM) strategy is to maximise profitable interactions with customers by increasing the value of the relationship for all involved. Atos Origin’s proven design, build and operate approach enables customers to ensure that all CRM activity clearly translates into effective, customer-focused processes.

We support every stage of a CRM project, from initial consultancy and design through to building solutions. We then manage ongoing IT operations including the outsourced management of all business processes such as customer interaction centres. In addition, we build and operate business-to-business platforms and business-to-consumer websites.

Through Atos Worldline, which is part of the Atos Origin group, we can offer our clients an unrivalled pan-European capability in dedicated payments processing and information processing services. Atos Worldline is the leading provider of electronic payment solutions and services, solutions for CRM and multi-channel contact in France and Germany, with strength in these areas extending across the UK, Spain, Italy and Benelux markets.

Our established European strength and experience, combined with proven global capability, makes us an ideal partner for customers looking to expand their international operations. With innovative, market-leading solutions and services for electronic payment, CRM and multi-channel contact, we can react quickly to deliver on our clients' expectations.